Hi my name is ***** ***** i will be assisting you today.
I am sorry to hear that you are facing problem with your outlook login, i will try my best to resolve the problem at the earliest.
what email have configured with outlook.
I rated your response as bad because you haven't as yet given me any actual advice.
Please can you re-open the chat until we solve my problem??!!
" what email have configured with outlook." Is this actually a question you're asking me? Do you mean what email address am I trying to unblock? If so I already told you that in my first request post - it's *****@******.***
Please respond usefully.
Hello Chris, Thanks for replying.
Two weeks ago when I went to sign in, they told me the password ***** incorrect. So I tried a few more times and then after twice receiving a code via my daughter's email *****@******.*** but then not being presented with a means of entering it, I clicked on something which took me to a form requesting info about emails I'd sent from my account (*****@******.***) in order to verify I am really me. I answered all they asked but couldn't remember the favourite fictional name I'd chosen ages ago!!!
And I also went on a Microsoft support forum(so called) but didn't get answered and now i've forgotten which forum it was! So I'm now totally despairing....
Yes, getting confused on my PC is very usual for me I'm afraid!
Yes, I can currently use her email account.
Let's get connected and sort this headache out asap please.
yes thanks that's good
OMG every turn seems to lead to another problem! It says I cant open Elsinore blah blah because Microsoft windows is not supported on OS X
(I'm on a Macbook Pro by the way)
Go to the following page:http://www.teamviewer.com/hi/download/mac.aspx
Next click where it says "For the instant customer: TeamViewer QuickSupport"
Run that, it will give you an ID and Password, provide me with those. It will say Your ID, and Your Password, those are the numbers you need to tell me.
Make sure you pay attention to your downloads.
ID - 942 938 541
Password - 4632
Did you close it or type the wrong number? You need to leave the teamviewer box that shows the ID and password ***** it is showing as not running on my end. Please close and re open teamviewer and give me the ID and password
Sorry, Ill keep it up now.
ID 942 938 541