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KamilAnwar1
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 5191
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Not Receiving mail mailbox size limit exceeded

Resolved Question:

Not Receiving mail mailbox size limit exceeded
Submitted: 2 years ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 2 years ago.
KamilAnwar1 :

Hello & Welcome to JustAnswer.

KamilAnwar1 :

What is the part after the @ symbol of your e-mail address?

Customer:

cathedralhousehotel.co.uk

KamilAnwar1 :

You have two options.

KamilAnwar1 :

Either increase the size of the mailbox; if you access to the mail control panel.

KamilAnwar1 :

OR delete email messages by logging into your webmail.

Customer:

where do I find mail control panel

KamilAnwar1 :

How are you currently accessing mails?

Customer:

outlook

KamilAnwar1 :

hmm - the mail control panel is a web address; it is only known by the administrator of the hosting who setup the e-mail.

KamilAnwar1 :

Another option is to add e-mail account as imap, and then delete the messages (older ones)

KamilAnwar1 :

I can remotely connect to your system to do this

KamilAnwar1 :

Would you like me to do that?

Customer:

no we have to retain mail for reference thank you for your help

KamilAnwar1 :

In that case - i would suggest that you speak to the administrator who setup the e-mail and tell them to increase your space.

KamilAnwar1 :

OR if you go the method i suggested, you can save e-mails on your PC and delete them from the mailbox.

Customer:

Will contact mail administrator

KamilAnwar1 :

No problem - thanks

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