Ok I am not sure who you are actually calling but hotmail does not have a phone line you can call and get help with matters like this.
It can be very difficult if not impossible to get the account back if you cannot verify with the form.
They will only view the form 3 times after that they will no longer view any form submissions and just tell you to create a mew account.
The issue here is that you did not keep that recovery information on the account up to date so you left yourself no option besides the form which is the last resort. Hotmail being a free service has no way to verify your identity remember, you do not pay them so you cannot easily verify your billing information for example. This means when you cannot verify with the form you can and will lose the account for good.
That being said I have spent many hours researching the options and have helped hundreds of hotmail users that are in your same position.
The methods I am going to share with you are not made public by hotmail but they do in fact work in some cases. You will need to be patient though as it could take a couple days. Considering you are about to lose your account though, a few days is worth the wait. It is incredibly important that you very carefully follow my instructions so you complete the procedure correctly.
First you are going to need to create another email address with Hotmail if you have ot done so yet. Please go to the following link to create that.https://signup.live.com/signup.aspx
Next Go to the following link and click Participate and then click Ask a question on the menu at the top. A box will appear. In that box type what has happened. Remember to be very polite and give as much information as you can. Here is the link to the forums:http://answers.microsoft.com/en-us/outlook_com/
Hopefully a forum moderator will contact you nad help you get back into the account, I have seen them do it before.
Microsoft/Hotmail takes account security very serious which is why they make this so difficult and make you confirm all of that information. It is to prevent unauthorized access to your account.
If you would like I can do a remote support session with you where I will connect to your computer and make sure you have tried all of the options available and will help youwith this moderator request. IF you would like to do that click get extra help, be aware I cannot promise I can get you back into your account!
I hope that this information helps you get into your account. I would kindly ask you to remember when you are asked to rate my service you are rating me personally. You are not rating hotmail or their procedures or your frustration with the situation which I know is difficult.
If you need further clarification please let me know.