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jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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i have forgotten both my administrator domain and parent control

Customer Question

i have forgotten both my administrator domain and parent control password ***** pc which prevents me from downloading mcfee total security on pc window 7
Submitted: 2 years ago.
Category: Microsoft
Expert:  Chris L. replied 2 years ago.
Hello my name is ***** ***** I will be happy to assist you.

What is the make and model of PC?

Are you currently signed in as a guest on the PC, are there any other accounts?

Which version of windows is on the PC and lastly do you have files on this computer that you cannot afford to lose and have no back ups of?

Please let me know so I can further assist.
Thank you,

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