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Chris L.
Chris L., Support Specialist
Category: Microsoft
Satisfied Customers: 5149
Experience:  Certified Expert with over 10 years experience.
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Cannot install windows up dates for windows 8.1 Will download

Resolved Question:

Cannot install windows up dates for windows 8.1
Will download o.k but will not install.
Submitted: 3 years ago.
Category: Microsoft
Expert:  Chris L. replied 3 years ago.
Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

Is there any specific error message you get when trying the update?, Is there a point where you notice it always fails?

Please let me know so I can further assist.
Thank you,
Chris
Customer: replied 3 years ago.

Hi Chris,

The only messages I am getting are:

Problem found: Windows update components must be repaired.

FIXED.

System maintenance Details: Not an issue.

Trouble shooting report: One or more windows update components are configured incorrectly:: FIXED

Repairing windows update components frequently resolves windows update errors.: Completed

Potential issues that were checked: Location where windows update store has change and must be repaired: Issue not present

Potential windows update database error. Detected none: Issue not present

That is all that I have.

Hugh

Expert:  Chris L. replied 3 years ago.

Hi Hugh.

The easiest thing to do for now is to run microsofts automated tool for correcting issues with updates.

Click thsi link: http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-7

Next click the button that says microsoft fix it.

Runt he microsoft program.

Once finished reboot and try your update again.

If it still will not work run through all of the troubleshooting steps on the page I gave you above. These problems can be quite lengthy to track down and fix unfortunately.

If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated. You can always return to this page to talk with me any time if you need more help.

Thanks,
Chris

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