Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. How did you change it?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
If I knew how I had so stupidly changed from Windows 8.1 to HP, I wouldn't need to bother you!
I had run a security check for malware and excess baggage etc, yesterday. When that finished I was given a frighteningly large number of 'criticals' and I bought a clean-up system. After that had run its course, the computer asked me if I wanted to run on HP and I said yes not knowing it would convert all my documents. Iseult.
Yes, certainly. Please let me know what I have to do. Thank you. Iseult.
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