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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 4667
Experience:  Indept expertise on MS Office package
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Using ms offiice 2003 word, we get problems downloading email

Customer Question

Using ms offiice 2003 word, we get problems downloading email documents. when trying to read them the screen displays unrecognisable characters ,and asks us to select a code.
But it is already defaulted to western european msdos. any ideas?
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  michelleclive replied 2 years ago.
Customer:

Hi, My name is ***** ***** i will be assisting you

Customer:

Please let me know that how do you access your emails, from internet explorer, chrome or outlook

JACUSTOMER-quruqn1b- :

aol

Customer:

let me know when you could be available and online i will assist you to fix the problem.

JACUSTOMER-quruqn1b- :

27/10/2014 1830 to 1900

Customer:

I am online let me know when you are.

Customer:

Thanks

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