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Josh
Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 19415
Experience:  Expert for over 10 years
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Hi im locked out from my email account i put in password *****

Customer Question

Hi im locked out from my email account i put in password ***** was knocked back filled in a questionaire Insidently my account is***@******.*** and has been mine for about 5/6 years so telling me its someone elses is wrong its mine .I also have***@******.*** on the same account .

Submitted: 2 years ago.
Category: Microsoft
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

I am going to give you steps to a private forum that is checked by Outlook/Hotmail moderators that can assist you in real time.

First you are going to need to create another email address with Hotmail. Please go to the following link to create that.
https://signup.live.com/signup.aspx

Once you create the new address do the following.


Go to the following link and click Participate and then click Ask a question on the menu at the top. A box will appear. In that box type what has happened. Remember to be very polite and give as much information as you can.

Here is the link to the forums: http://answers.microsoft.com/en-us/outlook_com/

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