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James K.
James K., Consultant
Category: Microsoft
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Experience:  Technical Director of IT Company
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I have Microsfot 7 and have used Lotus Smartsuite on it but

Resolved Question:

I have Microsfot 7 and have used Lotus Smartsuite on it but recently I had to go into hospital (I'm 88) and altho my computer is well protected when I came back I found at least 8 bugs in it. Over time and the help of BT (GB) I have now got my computer up and running. I can use Microsoft Office and other programs as before except for Lotus Smartsuite release 9..8.2. On it I have our Christmas labels for envelopes in which we send our Christmas every Christmas. We have done so for some 15 years. Now I canno access Lotus - which I can see clearly on my start list I cannot access Lotus Word/labels. It says put the CD in and I do without any success.
All my other programmes are available?
I not only use it for the labels but I have been producing our parish - Church in Wales - magazine also in Lotus Word with its various editions for 15 years inncluding the monthly layout.
Can yo help me please/
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.
Hello
My name is James
Welcome to Just Answer
Can i Remote onto your machien and fix the issue at no extra cost
I can send you a link to Connect that means we can Screen Share and I
Can see and fix your issue.
Its Fully Secure and built into the JustAnswer System Let me Know and Will
Send details on how to connect
Cheers James
Customer: replied 2 years ago.

Yes u can remote into my machine *****@******.***

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=15b693ac-3ee4-449f-a48e-388ab8820345

Click the Link Above

Click the green I agree

Click run/OK/yes if asked
Expert:  James K. replied 2 years ago.
Remote Fix cheers James
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