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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37491
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Good morning I'm running Windows 7 on my PC which is about

Resolved Question:

Good morning
I'm running Windows 7 on my PC which is about 4 years old.
It has got progressively slower to boot up and my daughter says that it needs a 'clean up' how do I get to do this?
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Can I connect remotely to your PC , so I can clean up your PC directly together with you?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

That would be great, yes please do.

How long do you think it will take?

Can I continue to use the PC while you are working on it?

Expert:  Viet -MS Office Tech replied 2 years ago.
It should only take about 10 to 15 minutes. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=2a237ac4-1614-4c2d-8dc2-151faa4aab4a

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet -MS Office Tech and other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 2 years ago.

Working on issue. Thank you,

Expert:  Viet -MS Office Tech replied 2 years ago.
I have cleaned up your PC via remote support. If there is still any issue, please let me know any time. Thank you very much

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