How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

I have been given a nokia lumia 2520 am trying to create a

Customer Question

I have been given a nokia lumia 2520 am trying to create a password ***** device wont accept any combination I put in. Do I have an account already ? with a password ?
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.

Hello Gillian! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Is the Nokia lumia 2520 phone asking for your Microsoft account password? Or Wi-Fi/wireless password, etc.? Or what kind of password ***** *****?

When you turn on your HP laptop, does it show your email address at the password/login screen?

Are you communicating with me through your HP laptop? Also, does your laptop have windows xp, vista, or 7, or 8?

Please reply at the box below. Thank you,

Related Microsoft Questions