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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37463
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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How do i delete an address from the toolbar?

Customer Question

How do i delete an address from the toolbar?
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.

Hello Terry! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

1 email is sky/yahoo

2 windows 8

3 yes

Expert:  Viet -MS Office Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=d12bb959-7dc3-4b3d-a7d5-cea1c52339c2

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet -MS Office Tech and other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 2 years ago.

Thank you. Please click on the website below:

http://tinyurl.com/k4aa3g7

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.

If needed, after clicking on the above website, then run/save, then press at the same time the two keys Windows and J on your keyboard in order for the Downloads window to show, then open / run the item Elsinore.ScreenConnect...

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet -MS Office Tech replied 2 years ago.

Do you know the name of the toolbar? And/or what's the name of the program you open in order to use your sky/yahoo email?

Can you please do the following in order to connect with me:

  1. Please click on the website below:
    https://secure.join.me/Download.aspx?webDownload=true
  2. Then download / run the file join.me when it prompts or shows
  3. Then tell me the 9 digit numbers that it will show in the join.me program.
  4. Do not close the join.me program.

If needed, after clicking on the above website, then run/save, then press at the same time the two keys Windows and J on your keyboard in order for the Downloads window to show, then open / run the item join.me in order to install it.

When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you.

Expert:  Viet -MS Office Tech replied 2 years ago.

Hi Terry,

Do you still need help with this issue?

What happens when you sign in your sky email at the website http://www.sky.com/?

And/or sign in your yahoo email at the website http://mail.yahoo.com/?

When you are available, please reply back at the box below to continue. Thank you,

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