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Josh
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Category: Microsoft
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Experience:  Expert for over 10 years
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I am locked out of my email business account as I got my pass

Customer Question

I am locked out of my email business account as I got my pass word mixed up and I have tried using the telephone but have spent hours but no results I am now very stressed about this, my telephone land line is 028 87757969
Submitted: 2 years ago.
Category: Microsoft
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

I am going to give you steps to a private forum that is checked by Outlook/Hotmail moderators that can assist you in real time.

First you are going to need to create another email address with Hotmail. Please go to the following link to create that.
https://signup.live.com/signup.aspx

Once you create the new address do the following.

Go to the following link and click Participate and then click Ask a question on the menu at the top. A box will appear. In that box type what has happened. Remember to be very polite and give as much information as you can.

Here is the link to the forums: http://answers.microsoft.com/en-us/outlook_com/

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