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Chris L.
Chris L., Support Specialist
Category: Microsoft Office
Satisfied Customers: 4862
Experience:  Certified Expert with over 10 years experience.
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i have had my hotmail account hacked and now microsoft have

Customer Question

i have had my hotmail account hacked and now microsoft have put a block on the account till the 1st Jan.
I can't change the password ***** receive my emails.
Is there anything i can do
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Chris L. replied 1 year ago.
Hello my name is ***** ***** I will be happy to assist you.

Usually this block does not mean that you cannot use your email. It just means that you cannot change any of your security information on the account, such as password ***** back up email address until the 1st.

You should be able to access your email by going in directly at www.outlook.com

When you sign in, if you receive the block warning just click continue and return to outlook.com and it shoudl let you in the account.

Also try clicking this link if the above does not work:
https://snt147.mail.live.com/default.aspx?id=64855&owa=1&owasuffix=owa%2f

But as I said, the block should still allow you to use your email service you just need to log in directly at outlook.com.

If you need more help or the above does not work please let me know.

Thanks,
Chris

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