HiThanks for using JustAnswerThis is Leela and I will help you with the question today
Can you please let me know the exact version of your Microsoft Office ?
Once the word open properly, can you try TURNING OFF SPELL CHECK
by following instructions in below page
and let me know if you still see the problem when launching word?
I am using office 2010. I cannot turn off the spell check box. This comes on immediately and will not allow me to access the rest of the prograam
can you try to OPEN an existing DOCUMENT and see if it loads properly
NOT A NEW document.. any existing document
can we do a REMOTE SESSION so that I can see and fix the problem?
the documents will load perfectly then the spell check is complete box comes on and everything locks...
I wonder if the program had a time licence and this has run out?
nope.. if you have bought a VALID license then it should work without any time bound
well the program has worked for 4 years but I bought it from software4students so it did not come in a microsoft box
can we do a quick remote session to identify and fix the problem
id rather not
ok.. During remote session you can see what I am doing at the same time
no id rather not
we may need to check registry
i have cleaned the registry...the computer is working perfectly
it is not about cleaning registry.. i want to check the following registry entry
HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Proofing Tools\1.0\Custom Dictionaries
i am tired now..perhaps tomorrow evening
Ok.. do let me know what you see in the registry entry
a sceenshot would help
will wait for your update
yes tomorrow sometime..im very tired
sure.. please take rest..
problem solved...stuck f7 key.....thank you for your time
Glad the problem is RESOLVED.
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Have a happy new year.. Good Night..
F7 key is shortcut for SPELL CHECK
that is the reason you faced the problem
do i have to pay for this..I did solve the problem through somewhere else
Incase you donot want to PAY for the time, feel free to REQUEST for REFUND for your deposit
If you request for REFUND you need not to RATE and you can GET YOUR MONEY back