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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I haven't received emails since 12th Nov. I keep getting an

Customer Question

I haven't received emails since 12th Nov. I keep getting an account recovery notice and they obviously want to send me a verification code. But I only have my email address as verification so can't get the code they're sending me. I also didn't ask for account recovery. The technician I spoke to at Knowhow told me it may be because someone was trying to hack into my account. I don't know if you can help?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  James K. replied 1 year ago.
Hello
My name is James
Welcome to JustAnswer.
Can you type the email address here with a Space
Like
James @ gmail.com
Customer: replied 1 year ago.

annie24.aw @ gmail.com

Expert:  James K. replied 1 year ago.
Do you have the phone with you ending in 20
***********20
If so type the Full number
Customer: replied 1 year ago.

Yes. *********** /p>

Expert:  James K. replied 1 year ago.
Thanks
can you do it with spaces
Like
333 333 333
Customer: replied 1 year ago.

0772(###) ###-####/p>

Expert:  James K. replied 1 year ago.
Ok you will get a text now
type the code in here
Customer: replied 1 year ago.

434041

Expert:  James K. replied 1 year ago.
Ok try and log in now

The password ***** ***** to

jackknowles1

you will be able to log in now

Cheers James

NOw please Rate My Service with the smiley Faces And submit
Expert:  James K. replied 1 year ago.
Please rate my Service
Cheers James
Now Please rate my Service With the smiley Faces and submit

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