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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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i have bought microsoft office 2010 home and student from coastal

Customer Question

i have bought microsoft office 2010 home and student from coastal software but i am having trouble installing it it tells me to download link
www.tinyurl.com/office2k10sp1
the link will download a file called microsoft installer.exe but this does not happen could you please tell me how to install my product please
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.


Welcome to JustAnswer.
Can I remote on and help you fix the problem
I can send you a link to connect to your machine
Cheers James
Customer: replied 2 years ago.

yes

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=47350169-2e1d-4cf6-a5e7-03bf3776184a

Click the link Above

Click the Green I agree Button

click Run/OK/Yes if asked
Expert:  James K. replied 2 years ago.
Remote Fix Cheers James
James K. and 2 other Microsoft Specialists are ready to help you
Customer: replied 2 years ago.

thank you the help you gave me.

i gave you a excellant because you deserved it

Expert:  James K. replied 2 years ago.
No Problem anytime
Customer: replied 2 years ago.

you installed my programme and it is now working fine thanks to you

i do not have any problems at the moment but if i do i will contact you

thanks again

a welding

Expert:  James K. replied 2 years ago.
Thanks