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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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My new lap top surface which is plug into powder point will

Customer Question

My new lap top surface which is plug into powder point will not respond/ open but the key board attached is on and the light on the charge shows that it's on
I turn on the computer button on top but no response
Do you have any suggestion
Submitted: 2 years ago.
Category: Microsoft
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Do you still need help with this problem?

Please let me know so that I can help you further.

Best regards,
Jess

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