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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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How do I get back to michelleclive as she did not complete

Customer Question

How do I get back to michelleclive as she did not complete repair yesterday
I have been trying 1 hour I even paid again but cant get in because
I used my same E-mail address. This is now urgent
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.




Your Expert seems to be offline

from looking at the question your issue was resloved via remote support

Is this not the case?
Customer: replied 2 years ago.

no she never got E-mails to work & laptop on network now has working offline showing & no E-mails can be sent from this one as well

Expert:  James K. replied 2 years ago.
are you talking to me on the problem machine now ?
Customer: replied 2 years ago.

I am on the laptop now as I think that needs attention first

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=889e67af-bcc6-45af-b795-e48dc19e1e1b

click the Link above

click agree

click run

click ok/yes/allow if asked
Expert:  James K. replied 2 years ago.
Remote fix cheers James
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