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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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Ihave just had my laptop mended and I can,nt reload my hom

Customer Question

Ihave just had my laptop mended and I can,nt reload my home&student2013
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.


Welcome to JustAnswer.
Can i Remote onto your machine to help you fix the problem
I can re-install Office this way or i can talk you thro it
Remote means I can connect to your Machine and fix the issue its fully secure and Built into the Justanswer System
If you wish I can send you a Link to Connect
Let me know
Cheers James
James K. and other Microsoft Specialists are ready to help you
Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=7a626b88-514b-4966-8fed-dd79a214f662

click the Link above click the green I Agree

Click run /OK/yes if asked
Customer: replied 2 years ago.

where is click run I am not very good on my laptop this is all new to me

Expert:  James K. replied 2 years ago.
no problem

http://www.justanswer.com/remotedesktop/join.aspx?Session=7a626b88-514b-4966-8fed-dd79a214f662

click the Link above when that pages open you will see a green I agree button at the botton

just that click that

Click run /OK/yes if asked