The problem William is you are blacklisted.
You can see this hereClick me to view
You likely have a virus on your computer.
You will need to first remove yourself herehttp://www.spamhaus.org/lookup/
But, you also need to make sure the virus has been removed.
Then she (and others) can recieve emails from you.
Are you able to do this?
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and fix the issue if possible.
Remote support can save a lot of time if you are not comfortable performing repairs yourself.
I will send an offer through support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps .
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.