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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 39628
Experience:  Over 15 year experience resolving Microsoft Office Issues
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My email is blocked, I have filled in the process ,yet it will

Customer Question

My email is blocked, I have filled in the process ,yet it will not let me into my email.
It says that their is not enough information.
Submitted: 2 years ago.
Category: Microsoft
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
To confirm, this is a Microsoft account correct?
Customer: replied 2 years ago.
I have filled in the account live procedure,ie
Emails that have been sent to me ,
Email that I sent
All security questions.
My old computer is with my ex husband and my email details are it.
Expert:  Richard replied 2 years ago.
Is this the form you filled in?
https://account.live.com/acsr?rollrs=04
Please let me know
Customer: replied 2 years ago.
Yes
Expert:  Richard replied 2 years ago.
Thank you
The only option you have is via this form, so you will have to try to fill it in again and provide more information.
Be as accurate as you can as it is very important and if you cannot fulfill their information requirements, access to your account will not be possible sorry. It is the only option available for these free email accounts.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you