Christine! Thank you question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What kind of account is it? What is it for?Do you have windows xp, vista, or 7, or 8, or mac computer?Please reply at the box below. Thank you,
I have a new laptop computer so I think that I have windows xp
I can open all things except Microsoft. The only information I can give you about my laptop is that it has Intel and Core 13
On the bottom of my laptop the label has this number Satalite C855-2F7
All I am trying to do is send an email. I know which key to press but I cannot find the windows key
Windows key is the key located near the bottom left of your keyboard; it has the windows logo. But that's okay. Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you? Thank you.
Yes please do. I have only had my laptop a month so I am quite new to this
Working on issue, thanks.