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WesPCDr
WesPCDr, Information Systems Manager
Category: Microsoft
Satisfied Customers: 1507
Experience:  Microsoft Office Specialist
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I have lost my key to windows 8 the only details i have

Customer Question


I have lost my key to windows 8
the only details i have are
W8E-3ZR-00089
Win 8 32/64 Eng intl Disk Kit Direct
DVD ONLN Win/Win Pro
ORIGIN : Ireland
26.11.2012
8 85370 39689 8
can you please help at the moment i'm useing windows 7
thank you
David ball
Submitted: 2 years ago.
Category: Microsoft
Expert:  WesPCDr replied 2 years ago.
Customer:

If you have Windows 8 installed on a computer already you can retrieve it.

Customer:

There is some software you can use to get your product key back.

Customer:

If you don't have it, the only way to get a key is to remember which credit card you used to purchase it and you can call to get your product key from Microsoft.

Customer:

Do you have Windows 8 installed already?

JACUSTOMER-t35it72q- :

yes but there is a proplem unable start up

Customer:

I see.

Customer:

Now you are trying to re-install?

JACUSTOMER-t35it72q- :

i also tried to install the disc but requires key number

Customer:

The only way to get the key is to call Microsoft and provide the exact credit card you purchased it with so they can find you in the system.

Customer:

Unfortunately, once you don't have a key, those are the only 2 ways to get the key back.

Expert:  WesPCDr replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

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Expert:  WesPCDr replied 2 years ago.
Please let me know if the issue has been resolved or if I can help further.