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Can you download the free program Cute PDF from my link belowhttp://www.cutepdf.com/Products/CutePDF/writer.asp
Once downloaded and installed, it will add a virtual printer on your computer.
When added, print your Works document to this printer, and it will make a PDF version of it that anyone will then be able to view.
You can then send this PDF version.
I can also do these steps , and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) . Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please