toshiba satelite cl10-b-100
excuse my ignorance where is the zero key ?/
i am doing what you ask but all it is doing is going to the blue screen
& putting zeros in the password ***** help ?
in the blue screen it has my user name (redbush forrester)
with my e mail address underneath & the password ***** underneath that
sorry james i am doing what you have asked but it keeps going to the log in screen
i had to open a microsoft account on start up i dont know if it was
entered propely ,i used my e mail address as user name
tried that still does not work
just.ed59 @ btinternet.com
sorry bit confused how can you remote on to my machine if i cant get passed the log in screen ? ( i am talking to you on my old laptop ) ?
sorry james are you still trying to work on my problem ?
hi james please can you reply,so i know what going on
than ks ed
please can you reply
i have resolved the problem with my new laptop
thanks for your help