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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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My action centre tells me that I have two important messages.

Customer Question

My action centre tells me that I have two important messages. 1 is that I need to update my spyware protection. 2 is that I need to update my virus protection. I have attempted to do both on several occasions to be told that "connection has failed" and that windows defender is out of date. When I switch on my computer there is a message telling me that there are updates available and I should go to pc settings to download them. This I have tried with the same results. I am going round in circles. Can you help?
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.




Welcome to JustAnswer.

Can i Remote onto your machine to help you fix the problem

Remote means I can connect to your Machine and fix the issue its fully secure and Built into the Justanswer System

If you wish I can send you a Link to Connect

Let me know

Cheers James
James K. and 2 other Microsoft Specialists are ready to help you
Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=065fb5c0-ae7a-44d8-9014-b9a0972f9e5a

Click the Link above a page will open

Click the Green I agree at the bottom

Click run/ok/yes if asked

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