How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask jstinehelfer Your Own Question

jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft Office
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Office Question Here...
jstinehelfer is online now

I wish to download Microsoft 10,Please.

Customer Question

I wish to download Microsoft 10,Please.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 1 year ago.

Hello Keith! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the model of your computer?

Does it have windows xp, vista, or 7, or 8?

Do you mean Windows 10? Or Microsoft Office 2010, or 2013, etc.?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.

I have Windows 7 XP

Expert:  Viet -MS Office Tech replied 1 year ago.

Are you trying to download Microsoft Office program? Or something else?

When you are available, please reply back at the box below to continue. Thank you,

Customer: replied 1 year ago.

I wish to download Microsoft 8

Expert:  Viet -MS Office Tech replied 1 year ago.

Thank you for replying back. Do you mean Windows 8?

What's the model of your computer? Is it a laptop or desktop?

Can you click on Start, then right-click on Computer (or right-click on My Computer), then click on Properties, then let me know the current Windows version, such as Windows XP, Windows Vista, or Windows 7, etc.?

What do you need Windows 8 for on your old computer?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.

I have Microsoft 7 xp on my computer.I wish to download Microsft 8 to improve my computerCan you help or not? If not ,please return my £28 and I will go away. ***** *****.

Customer: replied 1 year ago.

It is a desktop Windows 7 XP. Is it possible to download Microsoft 8? ***** *****

Expert:  Viet -MS Office Tech replied 1 year ago.

I'm sorry, you cannot have both Windows 7 and Windows XP on your computer; you can only have either Windows 7 or Windows XP. Also, you have not provided me the brand/model of your Desktop computer, so that I can check if your computer is compatible with Microsoft Windows 8 or not. But that's okay. You would have to purchase a Windows 8 license first. However, downloading Microsoft Windows 8 to your old computer will likely not improve your computer as Windows 8 uses more resource / memory. I can speed up your current computer. Can I connect remotely to your computer, so I can clean up / speed up your computer directly on your computer together with you? Please let me know. Thank you.

Customer: replied 1 year ago.

It is a HP computer,quite old.I meant Windows 8.Sorry for that. KC

Customer: replied 1 year ago.

Thank You ,Goodbye.***** *****

Expert:  Viet -MS Office Tech replied 1 year ago.

You're welcome. For quite old computers, I do not recommend downloading / upgrading to Windows 8 as Windows 8 takes more memory, so having windows 8 would likely slow down your computer even more.

Edit: Are you satisfied with my answer? Or would you like me to show how to check if your computer is compatible with windows 8 anyway, and where to purchase / download windows 8? And/or would you like me to clean up / speed up your computer? And/or do you have any more computer question / issue? Please reply at the box below. Thank you.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • jstinehelfer

    jstinehelfer

    Information Systems Manager

    Satisfied Customers:

    23
    A+ Comptia Certified computer repair
< Last | Next >
  • http://ww2.justanswer.com/uploads/JS/jstinehelfer/2012-6-6_215146_Pictureofme1.64x64.png jstinehelfer's Avatar

    jstinehelfer

    Information Systems Manager

    Satisfied Customers:

    23
    A+ Comptia Certified computer repair
  • http://ww2.justanswer.com/uploads/JA/JasonJames122/2011-12-16_135647_jasonjamesheadshotweb.64x64.jpg JasonJames122's Avatar

    JasonJames122

    Computer Enthusiast

    Satisfied Customers:

    0
    I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    232
    Computer Software Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg KamilAnwar1's Avatar

    KamilAnwar1

    Office Specialist

    Satisfied Customers:

    118
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    111
    Certified Expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    110
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/SH/Shefin/2012-6-6_17328_1.64x64.jpg Shefin's Avatar

    Shefin

    Microsoft Office Specialist

    Satisfied Customers:

    55
    Working as Tech support specialist with a world famous computer manufacturer
 
 
 

Related Microsoft Office Questions