Hello Robert! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Is there any error or message?Do you have windows xp, vista, or 7, or 8, or mac computer?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
Hello We have a BT e-mail address but our server is Plusnet. The e-mail works fine on BT site but not on our microsoft outlook which we are more familiar with. There is a little box pops up, but do not understand what it means something about HP? We have windows 8. We can do a remote support session if you wish
Working on issue, thanks.
Thank you for your messages, but one of your technicians resolved the problem yesterday
You're welcome. I'm the technician (Viet - Tech) who resolved the problem for you yesterday. You do not need to reply back (unless you need help with anything else.) Thank you again.