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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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After several years of using the same password, my Microsoft

Customer Question

After several years of using the same password, my Microsoft Money programme has locked me out. I have 10 months of current figures I cannot access. I cannot open even the backups without the password ( which is no longer recognised)
Submitted: 2 years ago.
Category: Microsoft
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
It sounds like it may be data corruption that is the issue.
First, which version of Money and windows are you using?
Customer: replied 2 years ago.

I do not want to sign up for any monthly payments. This was to be a one off question. I have decided not to proceed and do not want to pay any fees

Expert:  Richard replied 2 years ago.
ok Betty, you don't have to sign up for the monthly services, its optional.
If you still want help, let me know
Thanks
Richard