Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello & Welcome to JustAnswer
May i know which e-mail client are you using?
I am using Hotmail, my address is *****@******.***, but there is no point in sending an answer to it as I am not receiving any emails at the moment.
The emails from this site are sent automatically. We need to communicate here.
This is a live chat system, where i will help you.
I would like to know "how do you access your e-mails", eg: on an e-mail client, or by logging into hotmail site?
Ok, thank you.
By logging into Hotmail site.
May i remotely connect to your computer to take a look at the issue directly?
Please click the link below and run the downloaded program
It tells me this app can't fun on my device?
Which device is it?
Is it running Windows 8?
I think so, sorry I am not Ata
At all tech
Are you accessing hotmail by clicking the mail app on the tablet or are you going to your browser to open www.hotmail.com ?
I have it set up as an icon on the front of the screen, so I just click to open.
Is it called a tile?
Open the Mail app, Swipe in from the right edge of the screen, and tap Settings.
Then tap Sync
and see if it starts the sync
Have already tried that and nothing happens?
Open your browser on the tablet, and go to www.hotmail.com
Type in your e-mail and password, and login and tell me if you see the new emails there
No, they are only to 22/1
That is strange, can you go to this website : www.join.me
tap Start Meeting
open the downloaded program, and type me the ID you see on the top of screen
This is not available on this device either.
Can you go to the tiles mode, and search for the team viewer app
You will this app in Windows Store, tap on it and download it, then open it.
You will see an ID and a Password, type that to me here.
What category is it in?
It should come up automatically during search
I am sorry I am finding this to difficult at the mom
I apologize, i will opt out of the question and open it to other experts.
They may have different ideas to try with you.
I am sorry I cannot do this at
I am sorry, I am finding this too difficult at the moment, I came out of hospital this morning. Perhaps I can try again when my son here.
No worries, please leave a message when you're ready and one of the experts will gladly assist.