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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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cannot open links in emails. messages x 2 - This file does

Customer Question

cannot open links in emails. messages x 2 - This file does not have a programme associated with it for performing this action. create an association in the Set Associations control panel (I have not been able to proceed with this at all)
and General Failure. - URL was (ref of link) no app.ass. with spec file for this operation.
please advise.
control panel does not have a 'set associations' option.
the links are familiar to me and I have not had any previous problems with getting the link.
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to JustAnswer.

Can i Remote onto your machine to help you fix the problem its complex.

Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System

If you wish I can send you a Link to Connect

Let me know

Cheers James
James K. and 2 other Microsoft Specialists are ready to help you
Customer: replied 2 years ago.

yes please -

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=813e416d-54db-405e-bdd8-9182ecf403b8

Click the Link above a page will open

As your having an issue with links if it dosent open

type

http://tinyurl.com/ng9qclb

into your Browser

Click the Green I agree at the bottom

Click run/ok/yes if asked
Customer: replied 2 years ago.

error 404 invalid link

and tinurl.com - same reply

Customer: replied 2 years ago.

done that ok

Expert:  James K. replied 2 years ago.
connected