It will not actually start Word - the message comes up saying Microsoft Word has encountered a problem and needs to close - sorry for the inconvenience.
Microsoft 2011 + updates
The download appeared to go smoothly but when I try and enter figures into the spreadsheet - it shuts down and I get a message Excel has encountered a problem etc.....!
Still not working - I hope I am not paying for this download I have already paid - I have a product number after all!
It was an on line download from Amazon.
There seems to be a 'copy' on the external hard drive but the original is missing however there is still a version on our old iMac which is still here.