Microsoft Office Questions? Ask a IT Expert for Support ASAP
I'll walk you through the steps.
Have you opened Device Manager?
Do you see any un-partitioned space or an extra drive letter?
Should be Disk 1 if you already have Disk 0
Ok. What's the make and model or the hybrid drive so I can check it out.
should be drive 4
seagate 2 tb
Just to confirm, it's showing up in BIOS, but not in Windows 7 as any UNPARTITIONED space
Is your Windows 7 64-bit?
To install this drive, your computer must be 64-bit. Also, you need to use the DiscWizard software provided by Seagate. You can get the software using this link --> CLICK HERE
Are you still there?
shows up as an unpartioned space yes 64bit no number allocated yes
That's good. Which drive is it? Drive 1, 2, ?
yes ihave downloaded disk widard but it doesnt run
Go back to Disk Management and tell me which Disk number shows up for the UNPARTITIONED space.
where do i find disk managment
You can right-click on the start icon and choose Disk Management
or Press Window + R on your keyboard and type diskmgmt.msc and click OK
Can you see what I am typing?