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IT Miro
IT Miro, Computer Scientist
Category: Microsoft Office
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Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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My computor has stopped internet explorer gaining access to

Resolved Question:

My computor has stopped internet explorer gaining access to the internet but I can still get to my emails. Running Nortons 360 with everything at default settings. Any Suggestions.
Jeff..
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.


When did the problem start to happen?

Also, please tell me if you use Windows 7 or another Windows version.
Customer: replied 2 years ago.

Problem started yesterday morning and yes I'm running Windows 7 for the last year since I built the computer with no problems.

Expert:  IT Miro replied 2 years ago.
OK.

You can reset Internet Explorer settings to their default which should help solve the problem. To do that, follow these instructions:

1. Exit all open Internet Explorer windows

2. Click the Windows Start button and then Control Panel

3. There click on Network and Internet and then Internet Options

4. When the Internet Options window opens, click on the last tab - Advanced

5. There click on the Reset... button located at the bottom

6. After you have clicked it, click the new Reset button located at the bottom, without checking the Delete personal settings check-box

7. After that, Internet Explorer settings will reset to their defaults. Click Close and exit Internet Properties window

8. Wait for 5 seconds and then start Internet Explorer and check it that helped
Customer: replied 2 years ago.

Spot on fella, cleared the fault in one move. Thank you. for a minute I thought I was going to lose all my uni work. Thanks once again.Smile

Expert:  IT Miro replied 2 years ago.
I am very glad I could help solve the problem! Smile

Please take a moment to rate my service using the rating box below.

If you ever need any other assistance, you can always request me on this link:

http://www.justanswer.co.uk/computer/expert-it-miro

Thanks!
IT Miro
IT Miro, Computer Scientist
Category: Microsoft Office
Satisfied Customers: 3140
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
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