Hello Patricia! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is Microsoft Word still there?Did you make any change to your computer recently that may have caused the issue?Do you have windows xp, vista, or 7, or 8, or mac computer?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
I HAVE WORD AND MICROSOFT 7
yes i would like a remote session
I WOULD BE OBLIGED FOR YOU TO DEAL DIRECTLY WITH MY PROBLEM AS STATED THANK YOU
I am having difficulty following the instructions you gave they do not correspond with what you said viz the message is telling me that the I.D. and password ***** is not valid. ?
I.D./ 581 109 313 PASSWORD *****