How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

Could you please answer the following I'm completly confused

Customer Question

Could you please answer the following I'm completly confused and worried to what I have done.
two days ago I asked for help Cannot remember the name of tetchnition I had a problem of signing in kept getting a screen saying dclick on saved password, each time it repeated itself but would not let me in the technition finally did something where the there was no need for He charged me £49.99 which I duly made payment, checking my bank accoun there is a payment of £59.99 TO COMPANY i DO NOT REGONISE
yESTERDAY MY PROBLEM RETURNED AND i WENT BACK TO yOU.
This time it was Just answer totally different way of approaching a payment of £32 being required before anything was do, once again I paid up but this payment as not reached my bank.
the work on my account was such that i did not know what was going on with long periods of not knowing what was going on.
I did fill in a survey But I'm worried as to what I have got myself into
Submitted: 2 years ago.
Category: Microsoft
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. I checked your question history and this is just your first question so I believe the tech who helped you before was not from JustAnswer.com. Also, this question is not showing that you subscribed to us here for a monthly fee so you do not need to worry about unintentional subscription.
May I now know what exactly is the problem that you are having so that I can help you further?
Best regards,
Jess

Related Microsoft Questions