How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 40345
Experience:  Over 15 year experience resolving Microsoft Office Issues
32989067
Type Your Microsoft Question Here...
Richard is online now

In access 2007 in query design view I have put in the criteria

Customer Question

In access 2007 in query design view I have put in the criteria slot on the particular database column "is null". This shows a blank column in data view, but when I attempt to print sheets of labels it still prints faulty labels with incomplete data amongst perfectly good ones. HELP
Submitted: 2 years ago.
Category: Microsoft
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can I look at the file please, it will be easier.
- Click the following link: http://www.wikisend.com
- Upload the file to that website
- Once it is uploaded, the resulting page will display a "File ID" number.
- Please, give me that "File ID Number"
And tell me the form or report to look at.
Thank you
Customer: replied 2 years ago.

I have sent the file .

Expert:  Richard replied 2 years ago.
You need to give me the File ID Fred as well as the name of the report that has the problem
Customer: replied 2 years ago.

what is a file ID?

Expert:  Richard replied 2 years ago.
Its what you get when you do the instructions I gave you Fred...
You need to follow them carefully.
I can also do these steps for you directly, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Richard and other Microsoft Specialists are ready to help you
Expert:  Richard replied 2 years ago.
Thank you
Can you please go to www.teamviewer.com
Click on Download in the top right.
Go down to "TeamViewer Quicksupport"
Click on Download and download and run the program.
It will give you an ID and a Password.
Please give me the ID (leave a space between each character eg: 1 2 3 4 5 6 7 8 9) and the password ***** your next message to me here.
Do not close the program, but leave it open.
I can then connect to your computer.
Thank you
Customer: replied 2 years ago.

ID 6 3 3 0 9 3 0 8 4

Password ***** 6 5 4

Expert:  Richard replied 2 years ago.
connected
Customer: replied 2 years ago.

have you finished yet?

Expert:  Richard replied 2 years ago.
You closed the program Fred and disconnected me, you have to leave Team viewer open.
But you saw what I was asking, the record source property of the report you need to set as the query.
So change the record source of the report to the query and it will display correctly.
Let me know if you have any difficulties please
Customer: replied 2 years ago.

As I'm not in good health I keep having to go to the bathroom so I missed some of you comments . Sorry.

What is the record source of the report?

Expert:  Richard replied 2 years ago.
ok, can you again run Team Viewer please
Then give me the password ***** do not close it
Customer: replied 2 years ago.

How do I find Team viewer I' m a bit confused

Expert:  Richard replied 2 years ago.
Its the program you ran before Fred.
Where you gave me the ID and Password.
If you cant find it, we just continue here
Customer: replied 2 years ago.

I have the ID & password
ID 6 3 3 0 9 3 0 8 4

Password 3 6 5 4

Expert:  Richard replied 2 years ago.
Its not running, you have to run it again Fred as you closed it, and give me the new password
Customer: replied 2 years ago.

How can I run it I can't find it in the computer

Expert:  Richard replied 2 years ago.
Just like you did before Fred.
You already did this all.
We will do this differently
Open the report, go to design view, then click in the top left of the report.
You will see the properties on the right like we did before
You see this?
Customer: replied 2 years ago.

Done I think

Expert:  Richard replied 2 years ago.
ok, now go to the Record Source, and this is where you set it as the query you have Fred.
It is currently set to the Table.
Customer: replied 2 years ago.

I have to go for a medical appointment can we continue later please? about an hour?

Expert:  Richard replied 2 years ago.
yes, no problem Fred
Customer: replied 2 years ago.

I have returned Fred

Expert:  Richard replied 2 years ago.
Welcome Fred,
Please do the instructions I gave to correct your problem, I will repeat them
Open the report, go to design view, then click in the top left of the report.
You will see the properties on the right like we did before
Select Row source and set it to the query you know works.
This will make the report work.
Let me know if you have any difficulties please
Customer: replied 2 years ago.

I cannot see a row source in the properties page

Customer: replied 2 years ago.

I still cant see the row source in the properties

Customer: replied 2 years ago.

Are you still there Richard

Customer: replied 2 years ago.

I have not successfully completed the project. Are you going to finish it?

Customer: replied 2 years ago.

Richard Have you given up on me ? Fred

Expert:  Richard replied 2 years ago.
Sorry Fred, I was offline.
It is easier if you give me your file, as I see you have trouble doing this.
You need to CAREFULLY follow the below instructions
- Click the following link: http://www.wikisend.com
- Upload the file to that website
- Once it is uploaded, the resulting page will display a "File ID" number.
- Please, give me that "File ID Number"