I purchased a Packard Bell Cloud from Currys on the 15 January, and a Microsoft Word package. I have forgotten my password, and cannot reset my new password ***** I have mislaid my Microsoft receipts and details, so I would like to have my Microsoft details please. My name is***** . Pembrokeshire, Wales. I purchased my PC and Microsoft package. Each time I try to reset it directs me to the sign on box and quote a previous password, which I do ot have as the pc is new! Could you help please as and when I find my receipts I wil send them to you. I paid by HSBC credit card. My telephone number is *****
THANK YOU BUT I HAVE NOW SOLVED THE PROBLEM BY GOING DIRECT TO MICRO HQ, WHICH I TOHOUGHT YOU WERE!
NOT ANY MORE THANK YOU