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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I have tried to access my account to renew.You have emailed

Customer Question

I have tried to access my account to renew.You have emailed me(###) ###-####as single code to reset password.
Can you help please.
Regards ***** *****
Submitted: 2 years ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 2 years ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
What are you exactly trying to reset? which account is it?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $34 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
Customer: replied 2 years ago.

I am trying to access my account for Excel but have lost my password.

The single access code(###) ###-####will not allow in.

Regards ***** *****

Expert:  KamilAnwar1 replied 2 years ago.
Are you trying to access your one drive account?
Do you have a link?
Customer: replied 2 years ago.

I wish to access my account with microsoft excel words

Expert:  KamilAnwar1 replied 2 years ago.
I understand, but who is this account with? Do you have the link?
Customer: replied 2 years ago.

I will sort this via telephone next week.

Many Thanks Pat Quarton.

Expert:  KamilAnwar1 replied 2 years ago.
You're Welcome. Thanks