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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5744
Experience:  Indept expertise on MS Office package
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my window xp has stop me using firefox and chrome what updates

This answer was rated:

my window xp has stop me using firefox and chrome what updates do i have to get?
michelleclive :

Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.

michelleclive :

when did it stop working completely and when was the last time it was working fine?

Customer:

around 3 days ago i had firefox not work and now chrome stop working yesterday

michelleclive :

Click the start button >>>then select all programs>>>> then select accessories>>> after that select system tools>>> and then system restore.

It opens the system restore windows select the option restore my computer to an earlier time and hit next then select a bold date a back date when the system was working fine and follow the onscreen process.

michelleclive :

let me know how it goes.

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