Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
what browser are you using.
IE, Chrome or Firefox
download chrome and then try to open the video news and let me know
if it works on chrome then we will fix IE
Have had difficuty with chrome bu find hat IE works rrfecly and the problem has been solved
Rated as below.
let me know if you have any other questions