What error message do you get when you try to access your Hotmail account?
When were you last able to access it successfully?
I can't get access on my new phone Samsung s4, when I try to login it says email not know also my PayPal and eBay won't let me sign in
Check that you are using the correct UPPER or lower case letters
Sometimes the Samsung phone can automatically make the first letter in a password ***** case, and if it should be lower then that can be a problem.