Microsoft Office Questions? Ask a IT Expert for Support ASAP
I am a 72 year old pensioner and have stupidly I now believe let
someone have access to my computer. He is supposed to be ringing
me in 3 days time when I will need to pay £139 and he will correct all
"errors on my computer" I was phoned by him and he said that he
was from Windows help and that they had detected hackers on my laptop. My computer was in fact running slowly and I keep getting messages like "Firefox not responding etc". Will he be able to access
any of my personal information i.e. bank accounts etc. Thank you for your help I am not too much into Technology and I am at a loss as to what to do. Jean
How can I be sure my computer is safe because I did allow him access
and it was after that he told me what I would need to do.
I will not speak to him again and have blocked the number but
I am worried that he has already done something.
ID for Teamviewer 5 7 3 2 9 2 1 3 0 Password *****
Hi Richard - My computer is still running very slow and I keep getting messages saying "Firefox is not responding" and Warning Unresponsive script" also when I try to go to another website etc by clicking on x in right hand corner nothing happens.I thought all my problems would be
sorted as you said everything was now OK but sorry to say they are not.
Can you help me? Jean