Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello Richard, Andrew here. Re instructions, OK to a point but just appears to stop on "resetting user customisations.
I had in fact used this method myself before but it didn't work hence approaching "just answer" am using Opera in order to see your advice. if i restart the pc again your web page will be lost! Maybe just have to forget IE and use Safari, Chrome or Opera. Have gone through the procedure you suggest about eight times earlier today.
have done as instructed, Microsoft Fix it window progress bar is an eight th of the way along and the reset IE window is still on resetting, 1st Line still! Sorry to take your time, perhaps it's irreparable...?
Possibly 20mins plus.
Many thanks! Will do.Forgot about this one. Did this on my last pc!
Good Morning Richard!
Many thanks, ***** ***** just sorting daily tasks first, bear with me and I'll be back!
p.s typing this is fine but the browser won't have still it. Home page changes but full scans show nothing, - am back in a bit.
Chores finished. Carried out your directions when your answer arrived, all was well typing straight after completion, have just come back now and exactly the same as before......... type two or three letters, cursor disappears from search box and address bar. if I click mouse after every letter it might do more however its only with the browser, typing these observations is absolutely fine, written on same pc (not ipad)
I can type emails as far as I can see. The computer is HP three and half years old used little, am very particular about protection. recently did a huge update after an away period 126updates and IE11.
will do! I forgot to mention if I start writing in one search box the word may finish in another place!
Will make a new account now.
have done this and it appears to be working, I can type! However this was ok previously its after a while it has reverted to erratic typing or none. of course if I have a new account I cannot access stuff, will it mean using both acc.perhaps.
Richard, thank you. Does that mean virus corruption or just damaged?
Presumably I can put my stuff on a flash disk from the first account and transfer to the second then delete original account. However that's an other line of questioning!
I'll try typing again on the new one and see what happens.
Many thanks Richard
Foolishly put my thanks in the new question box so have been charged again as though a new question so have requested a refund of the second £28
The correct payment should be £28 + £5tip!!
That's so jolly nice of you!
Thank you, and for your help and advice!