Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
what is the problem you are facing with internet explorer please let me know.
not sure I have been off my computer for some months now and when I tried to install my McAfee again it would not work. McAfee said it was myn internet explorer
have you disappeared
if you want i can check the problem and fix the issue using a remote access support which will be a quick resolution however remote access service is an additional service to your existing chat support you have opted for,
I do not understand any of that sorry
will it then cst me again to fix this ?
let me know if you want me to walk you through and give you steps follow and then you can install mcafee second option is to use a remote access on which i will be working on your computer to fix the problem and you simply watch you screen while i fix.
we provide you 100% satisfaction guarantee.
sounds ok is there another charge
these is a charge of $80 for the remote but i can offer you a 50% discount on it.
how much is that inenglish pounds please
gone to lunch?
that would calculate to 33.51pounds
on top of the £36 I have paid ? Wow ! If you guarantee to put it right I guess I will have to pay
I do guarantee 100% satisfaction.
ok then go ahead
click here to run remote tool
did what was asked and lost connection
click on the link again and install elsinore
if you find any problem we can opt for another remote tool
how do I click on the link again=I am a complete useless twit when it comes to computers
if you find any problem let me know
we have a problem I keep on losing connection that is why I contacted you in the first place!
ok no problem try to click on this link CLICK HERE
Install teamviewer and let me know the "your id" and the 4 digit password.
will I have to pay for this as well
let me take the mouse control please dont move the mouse keep an eye on the screen if i need your input then please take the mouse control.
you closed the teamviewer session
please reopen it again and let me know the new 4 digit password.
ok do not know how to do that
its there on your desktop screen
double click on the teamviewer icon and let it open
give me the 4 digit password.
connected back now
please leave the mouse now let me control
mcafee is installed successfully however i got disconnected a mcafee restarted the computer.
open teamviewer and let me know the new password ***** that i can finalize the settings.
Problem fixed using remote access
all updated and scanned for fixing up to date updates.
thank you Michelle and you have a very nice rest of your day. Lucky you in the sunshine!
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