How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

I forgot my pasword

Customer Question

I forgot my pasword
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to JustAnswer.

Can i Remote onto your machine to help you fix the problem

Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System

If you wish I can send you a Link to Connect

Let me know

Cheers James
Customer: replied 2 years ago.

you haven't done any thing yet why are you asking for more money

Expert:  James K. replied 2 years ago.
Can i Remote onto your machine to help you fix the problem

Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System

If you wish I can send you a Link to Connect

Let me know

Cheers James
Customer: replied 2 years ago.

can you sort my problem without costing me any more money I tried again my self I read they would send me an e-mail that did not work Sorry for I am not to good I am 75 years and a bit slow with the computer, Helen Barr

Expert:  James K. replied 2 years ago.
Can i Remote onto your machine to help you fix the problem
Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System
If you wish I can send you a Link to Connect
Let me know
Cheers James