Hello John! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What's the version of your Outlook?Is there any error or message?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
I think our version is Outlook 2003. There is no error message, the e-mails just fail to come through, the system just hangs. If the only way is to chat through this problem, it would be better to speak to my wife, who knows much more about this than me. She is out at present but will be available after 4pm this afternoon.
o.k. that's fine