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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37434
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I had a call from Windows who say that my Microsoft Authentication

Resolved Question:

I had a call from Windows who say that my Microsoft Authentication licence has expired and my computer is open to Trojan etc is this correct. They tell me this has to be renewed either 2 yearly / 10 yearly or lifetime at a cost.
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. This is a scam. No support company or Microsoft would ever call you for any computer support (you would call them first if you need computer support.) This is a scam in order to get your money. You should always ignore any phone call that you do not know or are not expecting. Microsoft has written an article about phone scams at the website below:

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

I recommend to click Start->all programs->accessories->system tools->system restore and restore the computer to any date before this issue has occurred, then wait until it finishes/restarts.

Also, I recommend to change your important passwords, such as email password.

Please let me know. Thank you.
Viet -MS Office Tech and other Microsoft Specialists are ready to help you
Customer: replied 2 years ago.

hi i am running restore now. IThese idiots are convincng and b** annoyimg too. Thanks for help.

Expert:  Viet -MS Office Tech replied 2 years ago.
You're welcome. If you need help with anything else, please come back any time. Thank you.

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