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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft
Satisfied Customers: 16087
Experience:  Over 10 years work experience.
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I have a Microsoft webcam x15-80054-01, and whilst it is working

Resolved Question:

I have a Microsoft webcam x15-80054-01, and whilst it is working perfectly, I can't work out how to get a full screen maximised view. I just get a minimised view?
Help welcome
Submitted: 2 years ago.
Category: Microsoft
Expert:  Jason Jones replied 2 years ago.
Hello,
My name is Jason. I look forward to helping you today.
May I ask which application you are using when you wish to maximize the video view?
Thank you,
Jason
Customer: replied 2 years ago.

Hi Jason,

I'm using Microsoft LifeCam, on a Sony Vaio laptop.

Thanks,

Sandy

Expert:  Jason Jones replied 2 years ago.
Hello Sandy,
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
-Jason
Customer: replied 2 years ago.

No problem. What access will you have to my laptop?

Expert:  Jason Jones replied 2 years ago.
I will be able to move the mouse around and I will be able to type while I am remoted in. That is all.
Once the remote service is accepted by yourself, the remote link will be posted on this page.
Thank you,
Jason
Customer: replied 2 years ago.

Yes, understand. What records do you keep, assuming that you can fix?

Expert:  Jason Jones replied 2 years ago.
I can keep which ever records you wish me to keep.
Customer: replied 2 years ago.

I don''t want you to keep any records! But if you can help, what do you need?

Expert:  Jason Jones replied 2 years ago.
Thank you.
Please, click the following link and choose to run the remote application: http://74.208.221.55/?Session=36b45a77-1949-4231-8121-74383481bb2d
Expert:  Jason Jones replied 2 years ago.
If you need anything else in the future, please let me know.
Thank you for your time today.
- Jason
Expert:  Jason Jones replied 2 years ago.
This is the page on which you need to rate me. Thank you.
Jason Jones and 4 other Microsoft Specialists are ready to help you